Account Setup

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New User Registration

To create a new account and obtain a Sender ID, please fill out the form below. The following documents are mandatory for this process:

  • A copy of the business registration certificate
  • A copy of the business owner’s ID or driver’s license
  • New User Registration Agreement 
  • Sender ID (Mask) Request Letter

Request for Mask Name (Sender ID) Approval

To obtain authorization for the desired Mask Name (Sender ID), please fill out the provided letter template with your business details, on your company letterhead. The Sender ID should be comprised of 11 characters and can include English alphabets, numerals, or special characters.

⚠️ It takes about 2 – 3 government working days for approval. In some cases, the number of days may change due to various reasons.

Download Sender ID Request Letter